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Mediation and conflict management training for doctors, nurses, administrators, and heads of medical institutions.

You will learn how to:

  • Manage difficult negotiations and patient complaints
  • Increase patient loyalty and reduce burnout
  • Develop emotional intelligence
  • Resolve and prevent conflicts effectively

Format: 2 days online + 1 day offline (hybrid format)
24 academic hours
Certificate of completion
Open to all professionals in the healthcare sector

Why is this important?
Poor communication = mistakes, lawsuits, loss of reputation
Good communication = calm, trust, and the development of your clinic

Instructors include top experts, mediators, lawyers, and physicians

Register now:
+7 777 167 61 40
+7 771 780 76 76

tay updated with the latest news on our website https://ksph.edu.kz/ and in our Telegram channel: Mediclub

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